Active information collection
Like many web sites, this site actively collects information from its visitors by permitting you to communicate directly with us via e-mail and feedback forms. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on).
You will be informed at each information collection point what information is required and what information is optional.
Use and disclosure of information
If you provide personally identifiable information to this site, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We will take reasonable measures to prevent personally identifiable information from being combined with passively collected information, unless you consent otherwise.
For the purposes set out above we may disclose your information to Grosvenor Estate entities around the world both inside and outside the European Economic Area. We always demand that those parties to whom we transfer personal information adhere to the same security procedures that we follow ourselves, even if the party is located in a country outside the European Economic Area which by law does not provide the same level of protection as countries within the European Economic Area.
In addition, we will make full use of all information acquired through this site that is not in personally identifiable form.
Access and correction
To keep your personally identifiable information accurate, current, and complete, please contact us as specified below. We will take all reasonable steps to update or correct personally identifiable information in our possession that you have previously submitted via this site.
We adhere to security measures to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. However, you should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them.
You acknowledge and agree that we shall not be responsible for any unauthorised use, distribution, damage or destruction of personal data, except to the extent we are required to accept such responsibility by the Data Protection Act 1998.